The key to successful management of any crisis is preparedness – knowing what to do when, whom to contact, what to say and what not to say. We protect reputations using our customized suite of issues management and crisis communications tools and processes, combining proactive and reactive approaches.
We apply our expertise in crisis preparedness, branding, message and content development, media training and media relations with round-the-clock monitoring of news and social media to develop programs that ensure brand resiliency during difficult times.
When it comes to litigation cases, organisations need to make sure they make the right communication decisions at the right time. This requires a clear litigation communication strategy. We understand how to develop litigation communication measures that effectively support legal strategies and improve the chances of success in legal proceedings.